ICT runs regular scheduled maintenance days throughout the year so as to ensure UniSQ Systems are up to date and an optimal service is provided.
During the days and times (as below) various systems maybe unavailable. Clients will be notified in the event that a major system outage exceeds the designated end time by 30 minutes
| Date | Time | System and services affected |
| Tuesday evenings | Between 8.00pm - 12.00am (AEST) |
Staff and some student systems maybe unavailable during this time, excluding Learning and Teaching systems*.
No maintenance will occur duting the following times, unless critical or emergency:
|
| Wednesday mornings | Between 5.30am - 8.00am (AEST) |
All UniSQ systems and services.
No maintenance will occur during the following times, unless critical:
|
| Thursday evenings | Between 8.00pm - 12.00am (AEST) |
All systems and services maybe impacted.
No maintenance will occur during the following times, unless critical or emergency:
|
| Friday mornings | Between 5.30am - 8.00am (AEST) |
All UniSQ systems and services.
No maintenance will occur during the following times, unless critical:
|
Three fixed maintenance windows have been scheduled to enable major upgrades to ICT Systems and Services (eg Network) and Learning and Teaching systems (eg StudyDesk)
- January - COMPLETED
- Saturday July 1 - Sunday July 2 (5.00am to 5.00pm)
- Saturday December 16 - Sunday December 17 (5.00am - 5.00pm)
For fixed maintenance, notification of systems impacted will be available approximately two weeks prior to the scheduled maintenace dates. Current Service Disruptions can be found here.
A UConnect Announcement is posted prior to system maintenance outlining what systems will be unavailable also.
* Learning and Teaching systems are defined as:
- UConnect
- StudyDesk
- StaffDesk
- OpenDesk
- ePortfolio
- eLOR
- Library services
- Zoom